Contact Information

General COVID Information
Phone: 661-362-2502
Email: emergencyhotline@masters.edu.

COVID Symptoms and Health Questions
Phone: 661-362-2510
Email: covidhotline@masters.edu.

Information Regarding Faculty, Staff, and Student Employees

Update: May 27, 2020

Subject: Guidelines as TMUS Campus Re-opens June 1st

Self-Observation QuestionnaireInfectious Disease Control Policy

The Governor of California and the County Board of Supervisors is moving Los Angeles County to Phase Three under the Reopening of California plan. Under Phase Three, businesses are permitted to open for operations as long as safety policies and protocols are in place. For that reason, we are excited to announce that campus will be open for all employees effective 6/1/2020. It is important that as we return to campus, employees follow the new guidelines for social distancing and disinfecting. These guidelines are defined in the attached Infection Disease Control Policy and summarized below.

  • Health Checks: Every employee must perform the Self-Observation Questionnaire daily before coming to work. This is only a self-check and is not to be turned in to anyone. If the answer to any question is ‘yes’, employees must stay home. If you come to work and develop symptoms, you must go home. TMUS employee handbook defines the accrued sick and vacation time that can be used when employees are unable to come to work. Additionally, there is COVID-19 sick time available as defined in the FFCRA. It’s available to employees that have COVID-19, are caring for someone with COVID-19, or are quarantined because of contact with someone with COVID-19.

  • Social Distancing: Employees should keep six feet of space whenever possible while at work. Workstations have been, and will continue to be, modified to ensure proper social distancing. Any face-to-face meeting shall be done in a way that ensures proper social distancing. It is recommend that all office meetings with be held in large rooms, or outside when possible.

  • Face Coverings: Cloth face coverings must be worn if you are within six feet of another person for 10 minutes or more. If you do not already have a face covering, please check in with campus safety and one will be provided. TMUS requires that employee have face coverings with them to be used should you come within six feet of another person for more than 10 minutes.

(a) No face covering is required if you are sitting alone in your work area, as long as your work area provides the proper distance between co-workers.

(b) No face covering is required if you are walking around campus, but please keep one with you in case social distancing isn’t practical.

  • Disinfecting: Hand sanitizer is available in every classroom and office on campus. Also, Plant Operations has refillable, individual hand sanitizer. All office areas will be cleaned and disinfected daily. Disinfectant wipes are available for each office and employees are encouraged to wipe down contact surfaces at least twice a day.

  • Remote Work: If you have an underlying condition, or are not comfortable returning to work, please reach out to your supervisor. HR will work with you and your supervisor to establish temporary remote work options as needed.

Update: March 19, 2020

Subject: Los Angeles County “Safer at Home” Order For Control of COVID-19

The state of California has issued a “Safer at Home” emergency order effective 11:59pm on March 19, 2020 requiring everyone to stay inside their residences, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs. As part of the order, educational institutions are defined as essential activities and are therefore exempt from this order, but employees must practice social distancing of six-feet per person.

Starting immediately, only employees whose presence is necessary to perform their job duties should come to campus. The TMUS campus will be closed to all staff whose presence is not required on campus and to the public.

While the campus is closed, employees are encouraged, with supervisor approval, to stay home and work remotely. If you are interested in working remotely, you or your supervisor should email the request to humanresources@masters.edu.

If your job doesn’t allow you to work remotely, the Families First Coronavirus Response Act gives you 10 additional paid sick days to use for the following purposes:

  • You are infected with COVID-19
  • You are caring for a family member that is infected with COVID-19
  • You miss work due to your child’s school closure
  • You miss work because TMUS is closed
  • TMUS may be able to recoup costs incurred due to COVID-19. Therefore, it is very important that our records are clear and accurate. As you log your hours in ADP, please indicate what time is compensated for work, and which hours are compensated as “sick”.

If you have any questions about logging your hours, please contact Susannah Fontana via phone at 661-362-2842 or via email at sfontana@masters.edu.

Previous Updates & Information

Remote work options are available for employees whose job duties can be performed remotely and who request to work remotely. Employees seeking to work remotely should submit their request through their supervisor and HR. HR will determine, in conjunction with supervisors, whether remote work requests can be accommodated. Remote work requests will be determined based on job duties and the availability and sufficiency of equipment and network connections to perform essential job functions.

For job duties that cannot be completed remotely, the University will not require you to work on campus if you are uncomfortable doing so, and you will not have to forfeit available vacation or sick time. Employees will need this additional benefit approved by their supervisor and HR. For more details, please contact our HR director, Kim Wilson at kwilson@masters.edu.

When you are on campus, practice approved methods of social distancing as recommended by the CDC. Please help protect the University community by staying home if you feel sick. See symptoms of COVID-19 HERE. If you experience any of those symptoms, have had contact with someone diagnosed with COVID-19, or suspect close contact, do not come to the University campus. Self-quarantine yourself and let your supervisor know about the situation. He or she will accommodate your work schedule. You can also email your concern to emergencyhotline@masters.edu. That will allow our campus medical staff to evaluate the situation and determine the appropriate course of action.

The safety and health of our entire campus community is our highest priority. Do not jeopardize that by coming to campus if you are not feeling well, or if you have had contact with someone who was diagnosed with COVID-19.


Should I come to campus?

If your supervisor has asked you to not come to campus, you should work remotely. Our IT department may be able to provide resources for remote workstations if needed, please check with your supervisor. If you need to collect any personal or work items from campus, you may retrieve these items but you are encouraged not to remain on campus. Employees must communicate with their supervisors regarding details concerning remote work.

Faculty: It’s preferred that all faculty work remotely if possible. Faculty may come to campus for access to laboratory, computer, software, etc., however, please minimize time on campus. While on campus, make efforts to remaining in your lab/office with the door shut. Make efforts to limit social interaction, practice social distancing, and limit use of public spaces such as the hallway, restroom, etc., and follow general CDC and health authority recommendations.

What is the status of my student employment on campus?

As of March 19, all student employment programs and student jobs at The Master’s University are suspended through the end of the Spring 2020 semester. Students currently employed in mission critical campus services may continue working with approval from their supervisor and the Office of Student Employment. No student employee may continue working without this approval. Student employees will not be allowed to work remotely. The Office of Student Employment is not available for walk-in or phone call request through March 30, 2020, but will be available to answer questions by email: StudentEmployment@masters.edu

What tasks should I do?

Work with your supervisor to determine your work priorities this week. All employees are expected to continue working normal hours, although your location or modality of work may differ. Employees who are working at home may be asked to come into the office. TMU will be open for normal business hours; those working from home are expected work those hours. Please log in to Microsoft Teams and be available for phone calls. If your phone number is not currently setup for Teams call delivery, please review the instructions here.

Is the campus closed?

The campus closed is closed to the public for the remainder of the academic year. Limited employee access is permitted on-campus. See masters.edu/coronavirus for updates.

How long will I be working from home?

For the time being, it is for the week of March 16-20. Evaluation of the situation is on-going. When any decisions are made they will be communicated through email and on the website.

What about my timesheet for this month?

Timesheets must be submitted via ADP by Monday, March 16th by 9:00 a.m. PST for all non-exempt employees. All approvals must be in that same day by 2:00 p.m. PST. Supervisors need to work with their employees on submitting their timesheets appropriately.

Can I use accrued sick and vacation time?

Employees that choose not to or are not eligible to work remotely can use all accrued sick and vacation time. If there are insufficient accruals available, please contact HR for assistance.

Am I eligible for paid leave?

Families First Coronavirus Response Act provides fourteen (14) days of paid sick leave in additional the state minimum sick leave already being accrued. This paid time off covers days when your child’s school is closed due to a public health emergency, when your employer is closed due to public health emergency, or if you or a family member is quarantined or isolated due to a public health emergency.

Do I need to file a claim with the Social Security Administration (SSA)?

You may file a claim with the SSA online or over the phone if you have exhausted all sick and vacation time available, have been employed for thirty days and are unable to work due to one of four qualifying reasons related to COVID-19:

  • The worker has a current diagnosis of COVID-19.

  • The worker is quarantined (including self-imposed quarantine), at the instruction of a health care provider, employer, or government official, to prevent the spread of COVID19.

  • The worker is caring for another person who has COVID-19 or who is under a quarantine related to COVID-19.

  • The worker is caring for a child or other individual who is unable to care for themselves due to the COVID-19-related closing of their school, child care facility, or other care program.

If I’m unable to work remotely and have no accrued time off, what do I do?

Please contact HR at humanresources@masters.edu for assistance.

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