MastersCollege

The Master's College

Faculty and Staff E-mail Tips

How to Handle Spam

Over 200,000 E-mail messages are sent to TMC each day. About 98% of those messages are spam. While TMC has multiple layers of spam filtering and blocks a large majority of these messages, a percentage of spam will inevitably get through to your Inbox.

  1. Immediately delete any spam messages. Do not open them.
  2. Please verify that your TMC Web E-mail filter is turned on. See below for directions.
  3. If you are using the Outlook Windows client, set your Outlook Junk E-Mail Option to High. See below for directions.
  4. Learn more about how you can reduce spam by clicking here.

Turning on Your TMC Web E-mail Spam Filter

  1. Login to your TMC Web E-mail account (www.masters.edu, Campus Community, E-mail)
  2. Go to Options
  3. Go to Privacy and Junk E-mail Prevention
  4. Check the box to Filter Junk E-mail.
  5. Click Save and Close

You will want to check your Junk E-mail folder regularly to ensure that you do not miss messages that you want to receive.

Setting Your Outlook Junk E-mail Options

  1. Launch your Windows Outlook client
  2. While in the Inbox, right click on any message
  3. Select Junk E-mail from the menu
  4. Goto Junk E-mail Options
  5. Select High

You will want to check your Junk E-mail folder regularly to ensure that you do not miss messages that you want to receive.

Cleaning Up Your TMC Mailbox

It is advised that you periodically delete old messages from your mailbox. There is a 450MB quota for each faculty or staff mailbox. If you exceed that quota, you will not be able to send or receive messages. Here are a few steps you should take to clean up your mailbox:

  1. Regularly delete old and/or unwanted Inbox messages.
  2. Copy large email attachments that you want to save to your hard drive and delete them from your Inbox or other folder.
  3. Delete unwanted messages in your Sent Items and Junk E-mail folders.
  4. Remember to empty your Deleted Items folder after you finish your mailbox cleanup or messages will not be actually deleted.
  5. It is recommended that you use a GMail, Yahoo, or an email account from your ISP for personal E-mail use. Personal pictures, graphics, and music files can use up your mail quota quickly.