TMC Campus Mail Center Customer Satisfaction Survey
It is our desire to serve you quickly an courteously. What you have to say is important too us. Please take a moment and let us know how we are doing. Please print and complete this survey and return it to the Campus Mail Center. It may be deposited in the On-campus mail slot located in the Student Center.
In a Semester, I interact with TMC Campus Mail Center...
Circle one of the following:
None
1-10 times
11-25 times
25 times or more
1. Accuracy: How would you rate the accuracy of service
provided by the Campus Mail Center?
Low
High
1 2
3 4
5 6
7 8
9 10
Comments: ________________________________________________________________
_________________________________________________________________________
2. Responsiveness: How responsive is the Campus
Mail Center to the need of your department?
Low
High
1 2
3 4
5 6
7 8
9 10
Comments: ________________________________________________________________
_________________________________________________________________________
3. Timeliness: How would you rate the Campus Mail Center
in delivering your mail on time?
Low
High
1 2
3 4
5 6
7 8
9 10
Comments: ________________________________________________________________
_________________________________________________________________________
4. Follow-Through: How satisfied are you with the follow-through
of the Campus Mail Center on
special/urgent requests, etc.?
Low
High
1 2
3 4
5 6
7 8
9 10
Comments: ________________________________________________________________
_________________________________________________________________________
5. Availability: How would you rate the availability
of the Campus Mail Center Staff?
Low
High
1 2
3 4
5 6
7 8
9 10
Comments: ________________________________________________________________
_________________________________________________________________________